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Thank you for your honest rating, though we’re very sorry that you haven’t felt like you have had the true Oracle VIP experience on this occasion! We would love to know if there is anything we could do to improve this. Your feedback is really important to us and no matter what the rating is, we always take these very seriously.

As you haven’t yet proceeded with your car finance, we just wanted to check why this may be. Please can you help us understand why this could be by using one of the options below?